Our Products and Services
When a piece of furniture is commissioned from David Seyfried Limited, it will be made in our Long-Eaton workshop to your specifications. We have a range of standard designs and measurements, however these can be adjusted to suit your needs. Minor adjustments are free of charge, however significant dimension changes will be reflected in material costs and charged accordingly.
Our prices do not include the cost of fabric.
It is the client’s responsibility to select and arrange for fabric to be delivered to our Chelsea Harbour showroom. We are happy to give advice on the suitability of your fabric choice.
Our prices include fabric inter-liner.
Specifics of delivery address and time will be discussed with the client prior to dispatch.
Our services exclude delivery to limited access sites, including window deliveries.
Re-upholstering commissions will be charged for delivery of furniture to and from our workshop.
Clients may be charged for site visits or additional freight costs incurred.
Transport for export orders must be arranged and paid for by the client, and packaging will be the responsibility of the shipper. Furniture will be wrapped in heavy plastic prior to collection.
We reserve the right to demand payment in full prior to production or dispatch as we see necessary.
Payment terms will be stipulated on quotes and invoices.
Final invoices will be issued once delivery of the goods has been made.
Goods remain the property of David Seyfried Ltd until payment has been received in full.
David Seyfried Ltd retains the right to charge statutory interest on overdue payments. Debt recovery costs may be charged to customers if deemed necessary.
In case of faulty goods
If a client finds the goods to be faulty they must notify David Seyfried Ltd by email within ten days of receiving their order. We will organise collection and repair at no extra charge.
Returns will not be accepted.
Timeline for delivery and any queries and changes
Our average production time is 6 weeks from commission to delivery. To be able to complete your order on time we require the fabric to be sent to our Chelsea Harbour showroom as soon as possible. Delays in receipt of fabric is likely to cause a later delivery address.
If a specific delivery date is needed, or an order required urgently, please let us know as soon as possible.
Any changes to an order must be made as soon as possible and in writing (by email).
Changes to specifications or an overall order may incur additional charges, or may be refused if production has already begun, however we will endeavour to accommodate reasonable requests.
If an order is cancelled after a deposit has been received we may retain the cost of materials used and refund the remainder.
Our Products and Services
Ensure you measure the access and space carefully. David Seyfried Ltd does not accept non-payment of produced items if delivery could not be completed due to access restrictions within or external to the property.
Our drivers have the right to refuse placement of any item/s according to location or safety.
If an arranged and confirmed delivery is attempted and someone isn’t present for receipt; the rescheduled delivery will be subject to charge.
While your prompt attention to receiving, delivery is required our team offer a discretionary 15-minute wait. If you’re delayed beyond this time any waiting is at the discretion of the delivery team and dependent on the work load and other deliveries scheduled that day. Any additional waiting time if agreed will be chargeable to you and added onto your final invoice balance.